Skip to main content

You are using an old and unsupported browser. Most core functionality will not work. Please upgrade to a supported browser - Google Chrome

ANZSVS 2021 ASC
ANZSVS Conference 2021
ANZSVS 2021 ASC
Home
Times are shown in your local time zone GMT

FAQs

Frequently Asked Questions

Uploaded Image

To see how the platform works, watch our 'how to' video below:



How do I set up my profile?


Upon logging in to the Virtual Conference platform, go to the 'My Account' tab on the top right of the menu and select 'Edit Profile'. You’re encouraged to add a photo, short biography, and links to your social media accounts. Please refer to the image on the right. 
  
Within your profile setup, there will be the option to make your profile 'private' or 'public'. By having your profile 'public' you are allowing other logged-in users, including sponsors and exhibitors to see your contact details. Having your profile set to private will allow other users to see your name on the platform but will not be given contact details
Uploaded Image

How do I make sure I don't miss a particular session/talk?

 
Go to the 'Program' tab for an overview of the meeting program. Every session and talk will have their own ‘favourite’ button – simply click on this button and you will have it stored in your 'My favourites' tab.
 
To access your favourited sessions, talks and speakers, simply click on the 'My Favourites' tab under 'My Account' in the top menu. Here, you will also find your saved resources and notes. 

Uploaded Image

How do I join a live session?

 
To join a live session or a talk, navigate to the 'Program' tab on the left, and choose your session of choice and when the session is live, simply click on the 'Watch Now' icon to the right of your screen.
 
Alternatively, once you click into your session of choice, simply click on the 'Watch Live Stream' button on the top banner to join live presentations. 

How do I submit a question to the speaker during a session?


To submit your question during the session, simply go to the 'Program' tab and select the session/talk. There will be a 'Questions' section at the bottom of the Live Stream page where you can submit your questions. 
  
If your questions go unanswered during the live Q&A due to the speakers' availability, please use the chat function via each speaker's personal profiles to send your questions directly to them.
 

Will sessions be recorded?


Yes, all live presentations will be recorded and will be available exclusively to registrants on this platform for 12 months post-conference. The recorded videos will be uploaded within 24 hours from the end of each day upon approval of the presenter.
 

I need tech support. What should I do?


If you’re on the platform during the live stream and need technical assistance, hit the pink chat icon at the bottom right corner of your screen. 

How do I chat with other delegates?

 
You can click 'Chat' on the top banner to search for a colleague to start a conversation. You can also view your current chats and group conversations in this tab as seen in the image to the right.
 
You can also search for other delegates under the 'Networking' tab, by clicking the 'Connect Now'. You can search for a delegates name, and select 'Chat' or 'Book Meeting'.

Visit our networking page here!